17 - 19 April, 2018
Stockholm

Anu Hettonnen


VP, People & Culture, Customer Experience, Head of Leadership Development
Finnair


9:50 AM Using Analytics to enhance Customer Experience and People Experience

Using analytics and data to drive CX and PX with cabin crew
  • Approach and concept towards data-driven performance management and continuous learning and development


Check out the incredible speaker line-up to see who will be joining Anu.

Download The Latest Agenda